Trail Day Terms & Conditions
By booking a ZenYogis Trail Day, you agree to the following terms and conditions.
Bookings & Payment
A place is confirmed once payment has been received.
Parents and carers are responsible for providing accurate and up-to-date information about each child attending, including any medical conditions, allergies, injuries or additional needs that may affect their participation.
Cancellations
Cancellations made 7 days or more before the Trail Day can receive a refund or credit toward a future ZenYogis Trail Day.
Cancellations made less than 7 days before the Trail Day are non-refundable.
If your child is unwell and unable to attend, please let us know before the program begins and we can provide a credit toward a future Trail Day.
A booked place may be transferred to another child if you contact ZenYogis before the Trail Day.
If ZenYogis Cancels or Postpones
If ZenYogis needs to cancel a Trail Day, families can choose a full refund or credit toward a future Trail Day.
If a Trail Day is postponed and your child cannot attend the new date, you can also choose a refund or credit.
Weather & Changes to the Day
Trail Days are outdoor adventures and may go ahead in light rain or changing weather.
Routes, activities and timings may be adjusted when reasonably necessary because of weather, track conditions, group needs or safety.
If conditions are considered unsafe, ZenYogis may change, postpone or cancel the Trail Day.
Participation & Safety
Trail Days may include walking, movement, yoga, meditation, games, creative activities and other experiences in natural environments.
Children are expected to follow reasonable safety instructions and remain with the group.
Outdoor activities naturally involve some risk. ZenYogis takes reasonable care in planning, supervising and adapting activities to the group and conditions on the day.
Medical Information & Emergency Care
Parents and carers must provide relevant medical, allergy, dietary and additional needs information before the Trail Day, along with an emergency contact who can be reached during the program.
If a child requires urgent medical attention and a parent or carer cannot be reached, ZenYogis may seek appropriate medical assistance.
Water Activities
Some Trail Days may include optional beach or shallow-water activities.
Where water activities are included, details will be provided for that particular Trail Day and parent or carer permission will be required before a child can participate.
Water activities may be changed or cancelled depending on weather and water conditions.
Drop-off & Collection
Parents and carers are responsible for ensuring children arrive at the designated meeting place at the stated time and are collected from the designated pick-up location.
Please contact ZenYogis as soon as possible if you expect to be late for collection.
What to Bring
Each Trail Day will include a list of what children need to bring. Parents and carers are responsible for ensuring their child arrives with suitable clothing, footwear, food, water and any personal medication or other items specified for that Trail Day.
Family Information & Trail Day Permissions
Families must provide current Family Information and complete any additional Trail Day Permission Form required for the particular adventure before their child attends.
These forms help us understand each child’s needs and collect permissions for activities specific to that Trail Day.
Australian Consumer Law
Nothing in these Terms & Conditions excludes or limits any rights you may have under the Australian Consumer Law.
Last updated: September 2026
